FAQs Archive - Page 5 of 6 - Winterthur Museum, Garden & Library

Can I walk my dog at Winterthur?

Pets are not allowed in the garden, and we do not offer…

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Can I arrange for a group walk?

Yes. Winterthur offers discounted rates of admission for groups. Please call 800.448.3883…

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How do I redeem my guest passes?

All Members will receive digital guest passes. Once your Member login is…

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I recently joined/renewed and received digital guest passes, can I opt for physical guest passes instead?

Physical Guest Passes will no longer be printed, therefore Members cannot opt…

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Can I use my guest passes for special events in addition to general admission?

Members are welcome to use their guest passes to bring guests along…

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Can I pick wildflowers, collect mushrooms, collect rocks, etc. at Winterthur?

Please don’t! We ask that you take only photographs and leave only…

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When do my guest passes expire?

Your digital guest passes are active for the duration of your membership.…

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How do the flexible guest options work?

Winterthur 2 and above memberships allow for up to two named cardholders…

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What should I do with my trash?

Please take your trash with you when you leave. If you must…

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What other rules should I be aware of?

Please don’t climb trees, stone walls, or other garden structures. Be aware…

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