Back to top
Open main navigation
Search Site

Hit enter to search or ESC to close

HomeFAQ

Post Type Archives: FAQs

Can I take photos at Winterthur?
Guests are welcome to film or take photos during their visit except…

<a href="https://www.winterthur.org/wint_faq/can-i-take-photos-at-winterthur/" class="read-more" ><span class="sr-only">Click to read more</span>More Info</a>

How do I become a Member?
There are several ways you can sign up for membership at Winterthur.…

<a href="https://www.winterthur.org/wint_faq/how-do-i-become-a-member/" class="read-more" ><span class="sr-only">Click to read more</span>More Info</a>

Is food available for purchase?
Yes, the Visitor Center Café offers grab and go sandwiches, wraps, and…

<a href="https://www.winterthur.org/wint_faq/is-food-available-for-purchase/" class="read-more" ><span class="sr-only">Click to read more</span>More Info</a>

Where can I learn more about the benefits of a Winterthur membership?
Please visit our membership page.

<a href="https://www.winterthur.org/wint_faq/q-where-can-i-learn-more-about-the-benefits-of-a-winterthur-membership/" class="read-more" ><span class="sr-only">Click to read more</span>More Info</a>

When will my Member card arrive?
If you have recently joined Winterthur, please allow 2–4 weeks for the…

<a href="https://www.winterthur.org/wint_faq/how-do-i-start-using-my-member-benefits/" class="read-more" ><span class="sr-only">Click to read more</span>More Info</a>

What should I do if I lose my membership card?
Please email membershipinfo@winterthur.org. You can also stop by the admissions desk in…

<a href="https://www.winterthur.org/wint_faq/what-should-i-do-if-i-lose-my-membership-card/" class="read-more" ><span class="sr-only">Click to read more</span>More Info</a>

How do I set up my online account?
We recently moved to a new online system. The first time you…

<a href="https://www.winterthur.org/wint_faq/how-do-i-set-up-my-online-account/" class="read-more" ><span class="sr-only">Click to read more</span>More Info</a>

How can I make a reservation?
To receive Member pricing online, go to the log in page and…

<a href="https://www.winterthur.org/wint_faq/how-can-i-make-a-reservation/" class="read-more" ><span class="sr-only">Click to read more</span>More Info</a>

Are shuttles running?
Yes. Our shuttle buses provide transit to and from the Visitor Center…

<a href="https://www.winterthur.org/wint_faq/are-shuttles-running/" class="read-more" ><span class="sr-only">Click to read more</span>More Info</a>

Are trams running?
Yes. The tram runs Monday–Sunday, 10:00 am–4:00 pm, weather permitting. 

<a href="https://www.winterthur.org/wint_faq/are-trams-running/" class="read-more" ><span class="sr-only">Click to read more</span>More Info</a>