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How does an organization make a request for an object loan from Winterthur’s museum collection?
Please review our Guidelines for Requesting Loans from the Museum Collection.

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What do I need to know about safety on-site at Winterthur?
Winterthur’s beautiful grounds and historic spaces include uneven paths, changing lighting, and…

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Do you have questions regarding the new Membership structure that launched on July 1, 2025?
Visit the New Membership Program FAQ page to learn more.

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May I ride my bike at Winterthur?
Guests are welcome to bicycle to the Visitor Center parking lot and…

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Can I take photos at Winterthur?
Guests are welcome to film or take photos during their visit except…

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How do I become a Member?
There are several ways you can sign up for membership at Winterthur.…

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Is food available for purchase?
Yes, the Visitor Center Café offers grab and go sandwiches, wraps, and…

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Where can I learn more about the benefits of a Winterthur membership?
Please visit our membership page.

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When will my Member card arrive?
If you have recently joined Winterthur, please allow 2–4 weeks for the…

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What should I do if I lose my membership card?
Please email membershipinfo@winterthur.org. You can also stop by the admissions desk in…

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