Open Regular Part-Time and Temporary Positions
Winterthur offers privileges to our part-time and temporary staff. Many enjoy participating in our ongoing continuing education and family programs while others take delight in the discounts available at the shops and restaurant.
Extended Hours to Access Gardens & Grounds
Service Recognition Programs
Free Guest Passes
Discounts in the Shops & Restaurant
Current Open Regular Part-time and Temporary Positions
JOB TITLE: Garden & Estate Guide - (2 Positions)
JOB RESPONSIBILITIES: The Garden and Estate Guide will lead visitors through the Winterthur Garden and Estate by providing 30-minute narrated garden tram tours, guided garden walks, and estate tours. Walks and tours will include horticultural and landscape design information, and Winterthur history. Provide excellent customer service and be mindful of guest safety and comfort. May include school program garden guiding. Serve as lead guide coordinating daily tram operations, assigned on rotating basis. While most tours are conducted during daylights hours, evening tours may be required.
JOB REQUIREMENTS: Education- Minimum: High School Diploma with 5 years of experience or Bachelor's with 1 year Preferred: Courses in horticulture Experience- 5 years' experience with HS diploma or 1 year with bachelors of paid or unpaid experience in any kind of teaching, interpretive or visitor service experience Knowledge/Skills/Abilities- Able to operate trams safely and pass Winterthur public-safety administered driving test. Able to lift 35 pounds and secure wheelchairs in tram safely. Basic knowledge of plant identification and horticultural practices. Good oral communication skills. Ability to interact well with guests of all ages. Flexible and welcoming demeanor. Good customer service skills. Able to work some weekends, some weekdays, and some holidays; flexible schedule. Valid driver's license with defensive driving certification. Understanding of Winterthur history and garden's design. Able to participate in 90-minute walks. Able to drive trams in the evening. Preferred: Has an excellent understanding of landscape design, plant materials and horticulture. Work Schedule- This position is subject to peaks and valleys of visitor demand. Busiest months are April, May, and December. Fair-share of weekend and holiday work is required. Work hours are minimal in January, February, and during inclement weather conditions. Work is usually performed during the hours of 9:00 am -5:00 pm primarily outside. Must be available to work some holidays and peak-demand assignments including New Year's Day, Good Friday, Mother's/Father's Day, Memorial Day, July 4th, Labor Day weekend, day after Thanksgiving, 12/24, 12/26, 12/31. Occasional evening assignments are available. Will work between 250 and 600 hours per year, minimum of 200 hours per year
Click to apply for this Job
JOB TITLE: Part Time Sales Associate (3 Positions)
JOB RESPONSIBILITIES: The Sales Associate provides key, critical, and personal contact with customers in order to assure a high level of satisfaction, loyalty and repeat business. He/she contributes to the financial success of the store by learning about how the merchandise is related to Winterthur and working with the sales staff in selling and servicing the merchandise needs of customers at a pre-eminent level. Job Responsibilities: Assist customers in finding gifts, plants, accessories, furniture, et cetera, and try to interest them in buying the merchandise. Increase customer's product knowledge of both merchandise and Winterthur Museum. Responsible for meeting the customers' needs by listening to the customer, discerning what they want and knowing how to skillfully guide the customer to a sales decision, thereby assisting in meeting store sales goals which are assigned daily. Must ensure courteous, professional and efficient service, offer and provide customers with services, such as gift wrap and shipping of merchandise. The Sales Associate 1 also receives cash, checks, and charge payments; and is trained on the utilization of an automated cash register, bagging or packaging purchases; counting money, and giving out change and receipts. Depending on the hours, the Sales Associates 1 may have to open or close cash registers. Adhere to and complete necessary administrative and supplemental assigned tasks (i.e. dusting, polishing silver, restocking sales floor, and moving merchandise) as assigned. He/she consistently exhibits a positive attitude and a high level of enthusiasm, and cooperates with other team members. The Sales Associates 1 is expected to keep their work areas neat. They may help with marking price tags, taking inventory, and preparing displays, and must be aware of special sales and promotions. They are also aware of security risks and thefts and are trained on how to handle or prevent such situations.
JOB REQUIREMENTS: Minimum Experience: 1-3 years in the retail or customer service positions Preferred: 3-5 years in the retail field or in customer service positions Must be able to work a variable schedule including weekend.
Click to apply for this Job
JOB TITLE: Visitor Service Asst, Reception Part Time (2)
JOB RESPONSIBILITIES: Will provide face-to-face information regarding Winterthur exhibitions, tours, tour packages, membership and other information related to Winterthur, and will process and sell tickets for Winterthur tours and programs using excellent customer service skills.
JOB REQUIREMENTS: Minimum education: High School Diploma or equivalent degree. Minimum knowledge/skills: Excellent interpersonal skills. Must be able to understand and apply a large level of detailed information as well as accurately utilize basic math skills. Cash handling and computer skills required, including successfully completing Basic assessment testing in Outlook and ability to learn ticketing system is essential. Good organizational skills. Able to multitask. Must be able to work weekends, some evenings and some holidays, as needed, especially during spring tour season, Yuletide and other special events; have a flexible schedule. Minimum experience: 1-3 years of sales and customer service experience.
Click to apply for this Job