Open Regular Part-Time and Temporary Positions

Winterthur offers privileges to our part-time and temporary staff. Many enjoy participating in our ongoing continuing education and family programs while others take delight in the discounts available at the shops and restaurant.

Privileges
Competitive Pay
Learning Opportunities
Extended Hours to Access Gardens & Grounds
Flexible Schedule
Free Parking
Retirement Plan*
Service Recognition Programs
Free Guest Passes
Discounts in the Shops & Restaurant

*certain positions

 

Administrative Assistant Horticulture- Part Time

The Administrative Assistant primarily assists the Director, Horticulture and assists the Director of Garden and Estate and other staff members as needed for all office-related work.   Responsibilities include answering correspondence (written, e-mail, and phone), ordering supplies, scheduling and organizing meetings and completing minutes. In addition, he/she serves as the point person in the department for the Great Plains Business Information System; he/she assists with the administration aspects of hiring interns and new staff and the coordination of garden volunteers. He/she will assist with all aspects of scheduling training, tours, and programs for the interns.  He/She will assist as needed for special projects and events.

RESPONSIBILITIES:

  1. Administrative Support: Provide administrative support for the Horticulture Department, extensively using Microsoft office products such as Word, Outlook, Excel and PowerPoint.  Oversee the ordering of supplies, magazine subscriptions, membership renewals and other materials as necessary, including the handling of all maintenance and ordering of supplies for the copier, printers, and fax. Take and transcribe minutes for all meetings as requested. Handle all inquiries and follow-up correspondence in a friendly and efficient manner. Coordinate the distribution of information and mail to Horticulture staff.
  2. Business Support: Serve as the point person in the department for the Great Plains (GP) Business    Information System. Handle in a timely fashion requested GP transactions and record-keeping—e.g., e-requisitions, sales input, and departmental Purchase Card transactions.
  3. Intern/Volunteer/New Hire Support: Coordinate, with the appropriate staff, the recruitment, interviews, orientation, and schedules of interns, volunteers, and new hires. Track intern and volunteer hours and report as requested.  Assist with all correspondence dealing with interns and volunteers.
  4. Scheduling: Assist with the scheduling of horticulture staff /volunteer training programs, on or off-site.  Arrange for garden staff registration and travel to lectures and conferences requested. Schedule and book meeting rooms for Garden Committee meetings and Supervisors meetings.  Assist staff in coordinating and scheduling all requests for garden staff to conduct tours/programs.
  5.  Events/Special Projects:  Assist as needed and requested in the planning and organization of special projects or work on large events such as Truck and Tractor Day.

REQUIREMENTS:

Minimum Experience:  1 year administrative work

Preferred Experience: Public Horticulture or non-profit work experience




Sales Associate Part Time

JOB TITLE: Sales Associate Part Time

JOB RESPONSIBILITIES: The Sales Associate provides key, critical, and personal contact with customers in order to assure a high level of satisfaction, loyalty and repeat business. He/she contributes to the financial success of the store by learning about how the merchandise is related to Winterthur and working with the sales staff in selling and servicing the merchandise needs of customers at a pre-eminent level.
Assist customers in finding gifts, plants, accessories, furniture and try to interest them in buying the merchandise. Increase customers product knowledge of both merchandise and Winterthur Museum. Responsible for meeting the customers needs by listening to the customer, discerning what they want and knowing how to skillfully guide the customer to a sales decision, thereby assisting in meeting store sales goals which are assigned daily.
Must ensure courteous, professional and efficient service, offer and provide customers with services, such as gift wrap and shipping of merchandise.
The Sales Associate 1 also receives cash, checks, and charge payments; and is trained on the utilization of an automated cash register, bagging or packaging purchases; counting money, and giving out change and receipts. Depending on the hours, the Sales Associates 1 may have to open or close cash registers.
Adhere to and complete necessary administrative and supplemental assigned tasks (i.e. dusting, polishing silver, restocking sales floor, and moving merchandise) as assigned. He/she consistently exhibits a positive attitude and a high level of enthusiasm, and cooperates with other team members. The Sales Associates 1 is expected to keep their work areas neat. They may help with marking price tags, taking inventory, and preparing displays, and must be aware of special sales and promotions. They are also aware of security risks and thefts and are trained on how to handle or prevent such situations.

JOB REQUIREMENTS: Minimum education: High school diploma or equivalent. Minimum knowledge/skills: Strong interpersonal, phone and cash register skills, good ability comprehend and follow directions, strong customer service skills, good ability to work in a team environment, some knowledge of selling merchandise, able to work in a busy store environment, flexible schedule. Minimum experience: 1-3 years in the retail or customer service positions.




Sales Associate Part Time Temp

JOB TITLE: Sales Associate Part Time Temp

JOB RESPONSIBILITIES: The Sales Associate provides key, critical, and personal contact with customers in order to assure a high level of satisfaction, loyalty and repeat business. He/she contributes to the financial success of the store by learning about how the merchandise is related to Winterthur and working with the sales staff in selling and servicing the merchandise needs of customers at a pre-eminent level.
Assist customers in finding gifts, plants, accessories, furniture and try to interest them in buying the merchandise. Increase customers product knowledge of both merchandise and Winterthur Museum. Responsible for meeting the customers needs by listening to the customer, discerning what they want and knowing how to skillfully guide the customer to a sales decision, thereby assisting in meeting store sales goals which are assigned daily.
Must ensure courteous, professional and efficient service, offer and provide customers with services, such as gift wrap and shipping of merchandise.
The Sales Associate 1 also receives cash, checks, and charge payments; and is trained on the utilization of an automated cash register, bagging or packaging purchases; counting money, and giving out change and receipts. Depending on the hours, the Sales Associates 1 may have to open or close cash registers.
Adhere to and complete necessary administrative and supplemental assigned tasks (i.e. dusting, polishing silver, restocking sales floor, and moving merchandise) as assigned. He/she consistently exhibits a positive attitude and a high level of enthusiasm, and cooperates with other team members. The Sales Associates 1 is expected to keep their work areas neat. They may help with marking price tags, taking inventory, and preparing displays, and must be aware of special sales and promotions. They are also aware of security risks and thefts and are trained on how to handle or prevent such situations.

JOB REQUIREMENTS: Minimum education: High school diploma or equivalent. Minimum knowledge/skills: Strong interpersonal, phone and cash register skills, good ability comprehend and follow directions, strong customer service skills, good ability to work in a team environment, some knowledge of selling merchandise, able to work in a busy store environment, flexible schedule. Minimum experience: 1-3 years in the retail or customer service positions.




Visitor Service Asst, Reception (2 positions)

JOB TITLE: Visitor Service Asst, Reception – Part Time Temp

JOB RESPONSIBILITIES: A Visitor Service Assistant I in the Visitor Center and Galleries will provide information regarding Winterthur exhibitions, tours, tour packages, membership and other information related to Winterthur, and will process and sell tickets for Winterthur tours and programs using excellent customer service skills. Ensure excellent customer service by welcoming all visitors to Winterthur, answering questions in a warm, friendly manner and providing requested information, including ticket and tour options, orientation information about Winterthur, special events, and other visitor concerns. Adapt to change and able to graciously handle and process a wealth of information regularly.
Use the Siriusware ticketing system to sell walk-in and reserved tours for individuals, group tour reservations, special events, memberships, and gift cards. Redeem coupons/promotions and take payments in order to ensure accurate and efficient ticket sales processing. Take opportunity to up-sell or promote membership and upgrade tours when possible. Follow procedures outlined accurately and discuss discrepancies with supervisor.

JOB REQUIREMENTS: Minimum: High School Diploma or equivalent degree
Preferred: course work in Customer Service Training and formal computer training.
Minimum: 1-3 years of sales and customer service experience
Preferred: In addition to above, personal reception and up selling products experience
Minimum: Excellent interpersonal skills. Must be able to understand and apply a large level of detailed information as well as accurately utilize basic math skills. Computer skills required, including successfully completing Basic assessment testing in Outlook and ability to learn ticketing system is essential. Good organizational skills. Able to multitask and Adapt to change and able to graciously handle and process a wealth of information regularly. Must be able to work weekends, some evenings and some holidays, as needed, especially during spring tour season, Yuletide and other special events; have a flexible schedule.
Preferred: Knowledge of the Delaware/Brandywine area and of Siriusware ticketing system are helpful.




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